Requisition Number: 238774_70114
*Currently Remote Work. Must be willing to occasionally travel to New Orleans, LA, in the future when needed.*
**Applicants must be a US Citizen. Interim Secret or Secret Clearance Required to Start**
The Navy has aging IT systems that cannot support a modern Navy growing to meet the demands of the National Security Strategy. Recognizing these shortfalls, OPNAV N1 has engaged in a full-scale modernization process called MPT&E Transformation which is expected to modernize personnel management and training systems to more effectively recruit, develop, manage, reward and retain the force of tomorrow. The MPT&E transformation program will bring together all MPT&E capabilities into a single, modern System of Systems Architecture (SOSA) to support the Manpower, Personnel, Training and Education mission. PMW240’s preferred approach employs a Cloud First strategy that leverages PaaS and SaaS based solutions within and hybrid cloud operating environment to support both Ashore and Afloat mission requirements. The system is a future Web-based Human Resources (HR) solution to provide integrated HR and Payroll capabilities across the enterprise and is designed to alleviate the customer’s current reliance on stove-piped HR systems and payroll interfaces that do not efficiently share information with one another. As a result of its implementation, the system will provide a centralized resource for employees, managers, and HR Professionals to better manage personnel and pay information.
More About the Role:
The MPT&E Sustainment/Managed Services Lead will be an outstanding leader with an impressive track record of high quality, complex service delivery for a comprehensive portfolio of IT support services. The candidate will have a technical and commercial service management skill set and demonstrate the ability to lead and shape customer relationships, set and drive customer service delivery strategies and drive continuous process improvement through innovation. The incumbent will be adept at organizational change management and must possess excellent leadership and personnel management skills. He or she will be extremely well versed in performance measurement and tracking and will be responsible for meeting and exceeding SLA criteria defined by the Navy under the resultant contract.
The MPT&E Sustainment Lead will lead all personnel responsible for the operation and support of the MPT&E portfolio of systems and the Tier 0, 2, 3 and 4 support desks. He/she will work with program senior leadership and peer teams to help define service oriented operational strategies that ensure high performance service delivery. Knowledge and understanding of the MPT&E Sustainment mission and a background in Human Capital Management is highly desirable, but not required. The selected candidate will provide input to long and short-range planning of projects and assist assigned task leads with the planning and execution of their assigned activities. He/she will be highly skilled in the identification, selection, training and management of a professional MPT&E Sustainment team focused on Mission Support, Customer Satisfaction, Quality of Service Delivery and Reduced Lifecycle Cost of Service (through Continuous Process and Service Improvement).
Responsibilities include, but are not limited to the following:
We hire without regard to race, sex, sexual orientation, religion, creed, age, color or national origin,
and in conformance with all federal and state laws.