Knowledge Manager

Location: Arlington, VA Area (Remote)

Requisition Numbers: 2019TO32902

LCAT: Senior Professional  Business Analyst 

**Telecommuting Allowed, but must be able to attend meetings in either Arlington, VA, or Falls Church, VA, with same day notice** 


**Applicants must be a US Citizen. Interim Secret or Secret Clearance Required to Start**


Daily Responsibilities:

LTC Solutions is seeking a Senior Business Analyst to support the further development of an Authoritative Data Environment for the Department of the Navy in the Washington, DC area.


The desired candidate will develop Knowledge Management (KM) solutions that address business requirements and that align with company/customer knowledge management and IT standards.


Required Qualifications/Skills:  

  • Experience gathering requirements from the customers and communicating these with developers. 
  • Proficient managing enterprise solutions involving the latest version of SharePoint and Microsoft Dynamics CRM. 
  • Work consists of managing solution development, designing and conducting customer surveys, studies and process improvement recommendations of effectiveness, efficiency and productivity.
  • Subject Matter Expert providing a thorough understanding of Knowledge Management concepts, processes, tools and methodologies and how they best meet customer requirements. Experience in leveraging Knowledge Management technologies, in disseminating knowledge products and services to an audience of military, civilians and contractors. 
  • Uses initiative, judgment and originality in researching and interpreting existing processes, policies and directives in order to recommend solutions. 
  • Analyzes and evaluates existing or proposed systems and designs KM systems.
  • Writes or updates software specifications and KM governance. 
  • Performs quality assurance review of specifications for internal and external delivery. 
  • Monitors system effectiveness in satisfying user needs. The Business Analyst will be required to meet with stakeholder to gather requirements as well as understand and apply the technologies that meet those requirements.
  • Manage current knowledge management practices and design new knowledge distribution policies while promoting the use of new knowledge management practices to ensure knowledge flows efficiently between the internal teams and external clients.
  • Analyze the effectiveness of the knowledge management programs by observing and documenting usage and evaluating its impact in terms of client benefits.
  • Interact with the internal team members and clients to answer queries about the knowledge management products and practices.
  • Design and develop training modules as needed to help the internal team and client to understand and access the knowledge management tools.
  • Strengthen connections between internal team members and clients to aid information exchange within the systems.
  • Strong communication skills and expert planning skills.


Education/Experience: 

  • Bachelor’s degree in Business, Computer Science or related technical discipline, or the equivalent combination of education, technical certifications, training or work experience.
  • 5+ years of related work experience


Desired Responsibilities/Skills:   

  • Experience in working with the Agile Scrum Framework, and Waterfall methodologies.
  • Ability to work on a fast paced continuous delivery team to meet the changing needs of the clients and internal teams.
  • Working Knowledge and experience with the Navy’s MPT&E HR personnel systems.
  • Ability to clearly and concisely describe in written form, software problems and anomalies.
  • MS Project
  • MS Access
  • MS Excel
  • MS Visio
  • Tableau
  • Axon
  • Oracle
  • Serena Dimensions 

Business Analyst

Location: Arlington, VA Area (Remote)

Requisition Numbers: 2019TO32906

LCAT: Professional  Business Analyst 

**Telecommuting Allowed, but must be able to attend meetings in either Arlington, VA, or Falls Church, VA, with same day notice** 


**Applicants must be a US Citizen. Interim Secret or Secret Clearance Required to Start**


Daily Responsibilities:

LTC Solutions is seeking a Business Analyst to support the further development of an Authoritative Data Environment for the Department of the Navy in the Washington DC area. 


The Business Analyst will be required to meet with stakeholder to gather requirements as well as understand and apply the technologies that meet those requirements.

  • Serves as a liaison between the stakeholder and the IT organization in order to provide help and guidance to end users that experience problems.
  • Participates in the tracking and management of open issues and assists in planning for resolution.
  • Maintain communications with technical counterparts and end users as progress is made on problem resolution.
  • Reviews, edits, analyze and create detailed documentation of systems and user needs.
  • Produce meeting minutes from design meetings, demonstrations to stakeholders, and routine status meetings. 
  • Provide guidance and coordinate for development activities and analyzes user needs to determine requirements.
  • Conduct demonstrations to stakeholders & review stakeholder testing issues, coordinate corrections with development team
  • Participates in the development of new systems or updates to existing systems to meet client needs.
  • Identifies and recommends emerging relevant technologies that may result in improvements to current processes and systems.
  • Writes and updates project documentation including system procedures and training materials.


Required Qualifications/Skills:

  • Ability to clearly and concisely describe in written form, software problems and anomalies.
  • Maintains current knowledge of relevant technologies and subject areas.
  • Participates in special projects as required.
  • Analytical and creative thinking skills
  • Possess strong inter-personal skills and ability to work as part of a team
  • Possess problem-solving skills
  • Effective facilitation and elicitation skills


Education/Experience: 

  • Bachelor’s degree, or the equivalent combination of education, technical certifications, training or work experience
  • Bachelor’s degree in a Computer Science, Business or related technical discipline preferred
  • 3+ years of related work experience


Desired Responsibilities/Skills: 

  • Working Knowledge and experience with the Navy’s personnel systems.
  • MS Project
  • MS Access
  • MS Excel
  • MS Visio
  • Tableau
  • Axon
  • Oracle
  • Serena Dimensions

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Equal Opportunity Employer

 We hire without regard to race, sex, sexual orientation, religion, creed, age, color or national origin, 

and in conformance with all federal and state laws.